Rental Policies & terms and Conditions
To ensure a safe and smooth rental experience for all customers, the following policies apply:
1. Driver Requirements
Renters must be 21 years or older.
A valid driver’s license is required.
Additional drivers must be approved and listed on the rental agreement.
2. Payment & Deposits
A valid debit or credit card is required at the time of rental.
A refundable security deposit may be required.
Full payment is due at the start of the rental period.
3. Insurance & Protection
Renters must provide proof of valid auto insurance OR purchase optional coverage if available.
The renter is responsible for any damage not covered by insurance.
4. Vehicle Use
No smoking inside vehicles.
No unauthorized drivers.
Vehicles may not be used for illegal activities, racing, towing (unless approved), or commercial delivery services without written consent.
No Pets
5. Mileage & Fuel
Mileage limits may apply depending on rental type.
Vehicles must be returned with the same fuel level as provided or refueling charges will apply.
6. Late Returns
Late returns may result in additional daily charges.
Extensions must be approved prior to the return time.
7. Cleaning & Damage Fees
Excessive dirt, pet hair, smoking residue, or interior damage may result in cleaning or repair fees.
8. Cancellations
Cancellation policies vary depending on booking type.
Deposits may be partially or fully refundable based on notice provided.